Legal
Privacy Policy
Last Updated: April 24, 2026
Your privacy matters to HomeHero AI. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI-powered home selling platform.
1. Information We Collect
We may collect:
- Personal information (e.g., name, email address, phone number, payment details) when you register or purchase services.
- Property-related information (e.g., home address, descriptions, photos, documents, or data you upload) to power AI guidance and automation.
- Usage data (e.g., browser type, IP address, interactions with AI features) to improve performance and user experience.
2. How We Use Information
HomeHero AI uses collected data to:
- Deliver AI guidance, automate tasks, and support your home selling process.
- Communicate with you about your account, AI outputs, updates, and service-related notifications.
- Improve our AI models, platform performance, and user experience.
- Prevent fraud and maintain platform security.
3. Sharing of Information
HomeHero AI does not sell personal data. Information may be shared with:
- Service providers and AI backend partners who assist with hosting, analytics, document processing, or AI operations (under strict confidentiality agreements).
- Payment processors, to complete transactions securely.
We may also disclose information if required by law or to protect our rights and users' safety.
Text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
4. Cookies and Tracking
We use cookies and similar technologies to store preferences, analyze usage, and personalize your AI experience. You can manage cookies through your browser settings, but some features may not function properly without them.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards. However, no online platform can guarantee absolute security.
6. Data Retention
Personal and property data is retained only as long as necessary for legitimate business purposes or as required by law.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us using the method provided on the Platform.
8. Children's Privacy
The Platform is not intended for users under 13 years old. We do not knowingly collect personal information from children.
9. SMS Message Opt-Out
If you are receiving text messages from us and wish to stop, simply respond with "STOP" or "UNSUBSCRIBE" to the number from which you received the message. You will not receive further text messages unless you opt back in. For more details, please review our SMS Terms of Service.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised "Last Updated" date. Continued use of the Platform after changes constitutes acceptance.